That user does not exist, or the password is incorrect.

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1 year 8 months ago #6404 by manu0171
Hi All,

I'vre created my account and I'm able to be connected but when I want to publish my data (CPM) with the right sentence of the command line I get this error :

That user does not exist, or the password is incorrect.

So what's wrong with that ? Did I forget to do any additional actions ?

I thank you for your help

Rgds

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1 year 8 months ago #6406 by Simomax
Hi manu0171, Go to your profile (button in the navigation above), edit it and change the password to something unimportant, then make sure the password on your device is the same. The 'data sending password' is not the same as the password you use to log into the website.

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1 year 7 months ago #6409 by manu0171
Hi Simomax,

Thank you very much, it Works

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1 year 7 months ago #6426 by Igel
Hi, Simomax! I use data sending password in RadLog but it sends 'Name/pass incorrect' and in status line 'User validation failed, server error The operation was timed out'. How to fix it?

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1 year 7 months ago - 1 year 7 months ago #6427 by Igel
Attachments:
Last edit: 1 year 7 months ago by Igel.

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1 year 7 months ago #6428 by Igel
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