Set up problems with GMC-800

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10 months 4 days ago #7190 by EllieG
I'm currently trying to substation with my GMC-800 and I'm getting nowhere. I've tried using RADlog but I can't correctly adjust the settings to get correct readouts.I've downloaded the software and my PC runs windows 11. Keeps giving the zero CPM, then saying that there is a COM port error. Any suggestions?

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10 months 4 days ago #7194 by Simomax
I'm not sure that Radlog is compatible with the GMC-800. I believe the GMC-800 uses the same protocol as the GMC-500+ and a user had issues getting their's working (https://radmon.org/index.php/forum/radlog/835-gq-gmc-500#6361)

I don't have a GMC geiger counter so I am unable to test this.

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10 months 4 days ago #7195 by ChrisLX200
First check using TaskManager that you only have one instance of RadLog running or you will get COM port errors (ask me how I know..) Then double check you have the ports settings correct (matching) on both PC and GMC-800.

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8 months 3 days ago #7408 by jnissen
If the firmware is anything like their earlier GMC-300 series of detectors then the root cause may be the detector. I tested the serial communication with 100's of tests and eventually came to the conclusion that the firmware was written with blocking states embedded within it. If you make a request the machine that is attempting to read the detector has to be very patient. I had to add extra delays and timeout's in my Raspberry Pi code to make it work.

You would think that modern software would be written with a real time interrupt handler. Again, from my experience the GMC firmware leaves a lot to be desired. I ended up hand coding my PiRadMon software to work with the detector. Your mileage may vary.

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